Terms of Service

Version 2026.2 · Effective September 5, 2026

1. Contracting Entity

JolieJobs is a brand operated by Clarisolv LLC, a Delaware limited liability company. References to “JolieJobs,” “we,” “us,” or “our” mean Clarisolv LLC. Our business correspondence address is 1021 E Lincolnway 8281, Cheyenne, WY 82001, USA. These Terms form a binding agreement between you and Clarisolv LLC when you access the platform, create an account, or otherwise accept them.

2. Eligibility and Account Security

You must be legally able to enter into this agreement and provide complete, accurate account information. Business users represent that they are authorized to act for the identified organization. You are responsible for protecting your credentials, activity under your account, and promptly notifying support@joliejobs.com of suspected unauthorized access.

3. Platform Services

JolieJobs provides a talent marketplace and managed recruitment service covering candidate profiles, job applications, employer hiring workspaces, controlled introductions, optional career tools, payments, and identity release.

4. Employer Responsibilities

Employers must provide accurate company information, use the platform professionally, respect candidate privacy, and avoid attempting to bypass JolieJobs introduction or identity release controls.

5. Candidate Responsibilities

Candidates must provide accurate profile information and understand that profile approval, employer introductions, and identity release are subject to JolieJobs review and operational policies.

6. Partner Responsibilities

Partners may submit referrals only when they have a lawful basis and any required permission to provide the information. Partner attribution, commission, payment, confidentiality, and termination are governed by the applicable accepted partner agreement and active commercial terms. Platform points have no cash value unless a written agreement expressly states otherwise.

7. Acceptable Use

You may not scrape or harvest data, evade access controls, disclose protected candidate information, impersonate another person, upload unlawful or malicious material, interfere with platform operation, use the service for discriminatory or unlawful hiring, or reverse engineer the service except where applicable law expressly permits it. Automated access requires our written authorization.

8. Candidate Products

Candidate accounts, profiles, job discovery and applications are free. Career Plus is an optional recurring career-tool subscription. Career Boost is an optional one-time, 90-day entitlement. Neither product guarantees an interview, offer, employment outcome or salary result. Usage limits and validity are displayed before purchase.

9. Employer Products

Discover is the free verified-employer tier. Role Pass provides one role for 60 days with stated invitation, connection and team limits and does not renew automatically. Hiring Team is a recurring multi-role plan. Managed Hire is governed by a separate reviewed service agreement and uses a percentage of first-year gross base salary with a country-specific minimum fee.

10. Country Pricing and Tax

Employer pricing follows the country where the employee will work or be legally employed. Candidate pricing follows verified residence and billing country. IP address and nationality are not authoritative pricing evidence. Applicable tax is calculated using customer billing evidence and active tax registrations, and the final total is shown before payment.

11. Introductions and Identity Release

An employer invitation uses an accepted connection only after the candidate accepts. A declined, expired or invalid request releases its reservation subject to the active product rules. Candidate and employer contact details are released only through the controlled JolieJobs workflow and required approvals.

12. Payments, Renewal and Cancellation

Access is activated only after payment settlement is confirmed. One-time products do not renew automatically. Subscriptions renew for the displayed billing interval until cancelled and remain available through the paid period unless law or an approved refund requires another outcome. Failed recurring payments may enter a disclosed grace period before suspension. Customer billing controls will show renewal and cancellation status.

13. Refunds and Commercial Records

Refund eligibility depends on the product, usage, purchase location, applicable law and any signed service agreement. Approved refunds are recorded rather than deleting financial or audit history. Managed Hire cancellation, replacement guarantees and refunds follow the signed service agreement.

14. Legacy Balances

JolieJobs no longer offers generic credit packages to new customers under the country-aware catalogue. Valid existing balances remain governed by the terms applicable when issued until used, converted or expired following direct notice.

15. Intellectual Property

JolieJobs, its software, design, branding, and platform content are owned by or licensed to Clarisolv LLC. You retain ownership of content you submit. You grant us a limited, non-exclusive licence to host, process, reproduce, and display that content only as reasonably necessary to provide, secure, and improve the services and meet our legal obligations.

16. Third-Party Services

The platform may use or link to payment, hosting, communications, analytics, identity, and other third-party services. Their separate terms may apply. We are not responsible for third-party services outside our control, but we remain responsible for our own obligations concerning the personal information we process.

17. Suspension and Termination

JolieJobs may suspend or restrict accounts that misuse the platform, attempt to bypass privacy controls, submit inaccurate information, or violate platform rules.

You may stop using the platform and request account closure, subject to outstanding transactions, contractual commitments, and lawful record-retention requirements. Provisions that by their nature should survive termination—including payment, intellectual property, confidentiality, disclaimers, liability, and dispute terms—will survive.

18. No Employment or Hiring Guarantee

JolieJobs supports hiring workflows but does not guarantee employment, hiring decisions, candidate acceptance, employer offers, or business outcomes.

19. Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, the services are provided “as is” and “as available.” We disclaim implied warranties that may lawfully be excluded. Clarisolv LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, or data. Our aggregate liability arising from the services will not exceed the amount you paid us for the affected service during the twelve months before the event giving rise to the claim, or USD 100 if you paid nothing. Nothing in these Terms excludes liability that cannot lawfully be limited.

20. Indemnity for Business Users

To the extent permitted by law, employers, partners, and other business users will indemnify Clarisolv LLC against third-party claims arising from their unlawful use of the platform, violation of these Terms, infringement of another party’s rights, or unlawful processing or disclosure of candidate information.

21. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Courts located in Delaware will have exclusive jurisdiction, unless applicable consumer or employment law gives you a non-waivable right to bring a claim elsewhere. Before filing a claim, the parties should attempt in good faith for 30 days to resolve it by contacting legal@joliejobs.com.

22. Changes, Versions, and Acceptance

We may update these Terms to reflect service, legal, security, or commercial changes. Material changes will be communicated through the platform or another appropriate channel. Your acceptance is tied to the active document version, and we may require renewed acceptance before continued use.

23. Privacy and Contact

Our Privacy Policy explains how we handle personal information. Authenticated users can use the Privacy Center to manage optional choices, download account data, and submit requests. Legal notices may be sent to legal@joliejobs.com or 1021 E Lincolnway 8281, Cheyenne, WY 82001, USA. Support requests may be sent to support@joliejobs.com.